Repsol Sport Centre is closed until further notice.
In an effort to contain the spread of COVID-19, the City of Calgary is closing all Calgary Sport & Recreation centres, and as such Repsol Sport Centre is now closed.
We understand our Members, 10/30 Day card holders, program registrants and stakeholders have many questions, and we are working diligently to answer them, and prepare mitigation plans.
Trust we will take the best course of action and do right by our community, however we require your patience as we assemble our teams remotely to assist you. In the meantime, let's all do our part to help stop this pandemic in its tracks – calling for cooperation, patience, hand washing and, yes, isolation. We can do it.
The below communication was sent out today (Monday, March 16) with updates that pertain to your situation. If you did not receive our enewsletter, be sure to check your spam or junk mail.
Full Pay Annual Members/Fee Assistance Pass Holders
Repsol Sport Centre will extend your membership from March 15 to our full reopening date. There is no requirement to contact us, as this will be done automatically.
Monthly Annual Members
Repsol Sport Centre will freeze your Membership until we are fully re-open. You will not be charged for April 1, or any future monthly payments during our closure.
There is no requirement to contact us, as this will be done automatically.
30 Day Card Members/Fee Assistance Pass Holders
30 Day Cards that are currently active as of March 15 will automatically receive a prorated credit on their account based on the remaining value of your membership. There is no requirement to contact us.
10 Pass Cards/ 12 Days of Fitness Pass/Fee Assistance Pass Holders
As the 10 Pass Card/12 Days of Fitness has a 2 year expiry date, you can restart upon our re-opening. We will also extend the expiry date for the length of time we are closed.
Executive Locker Room Members
Any items you may have left behind will be safely stored for you when we re-open. Please note your executive locker room fee’s will follow the same process as outlined in the above member communication around membership options.
The facility is unable to loan out equipment due to the COVID 19 virus risks. Please check with Kijiji, Costco or Apple Fitness.
We understand that not everyone’s situation looks the same during these difficult times, as such should your needs not be met by this process, please contact firstname.lastname@example.org. You will be responded to in the order your email is received. As we are operating with a significantly smaller team, please note it may take up to 5 business days to respond to your request.
We thank you for your patience and understanding.